June 2, 2014 Evan Leong

Solve the root cause problem and not the symptoms

In this classic scene from the movie “A Beautiful Mind”, it shows the difference between focusing on the root problem instead of the symptom. Russell Crowe slamming the window shut was focusing on the symptom. He closed the window so the noise level dropped but the heat in the room increased which caused another symptom.

Jennifer Connelly identifies the root cause, determines a solution and then proceeds to solve it. Then she opens the windows and relieves the symptom caused by Russell closing it.

This can be compared to our lives and organizations. So many times we are so busy working IN our organizations we forget to work ON our organizations. Here’s how we address this:

1. Root cause analysis to determine main problem (diagnosis)
2. Think of solutions
3. Use the law of attraction to attract help
4. Do five minute favors to solve these issues
5. Repeat

This can and has worked wonders. You should try it.

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